Privacy Policy

Scents by Proenza respects the privacy rights of our customers and the users of our website. Please, continue reading to learn how Scents by Proenza safeguards your personal information.

What information does Scents by Proenza collect?

Scents by Proenza collects data that you provide on scentsbyproenza.com by visiting our website or through transactions, creating an account, email registrations, or online memberships, or when communicating with you.

On occasions, our website uses the services of third-parties for the purposes of serving our customers. These third-parties use cookies or other tracking technologies to collect information about you when you use our website. The information collected may be of a personal nature and it includes your online activities over time and across different websites.

Scents by Proenza does not control these third-parties’ tracking technologies or how they may be used. If you have any questions regarding targeted content, please contact the responsible provider directly.

Scents by Proenza may collect and store two types of information: "personal information" and "automatic information."

Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an assigned password to protect your privacy.

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Automatic information is information that we may collect automatically whenever you interact with this website such as your IP address, the type of computer you use, the web browser you use, and the web page that linked you to our site. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this site, our web server may automatically recognize and collect this information. Automatic information also includes "cookies" and "web beacons".

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A "cookie" is a small file that is sent to your browser from a web server and stored on your computer's hard drive. Cookies provide a means to keep track of your online patterns and preferences, allowing us to present information, products and services that are of personal interest and make our website more efficient. Some of the ways we may use cookies include enabling your log-in, identifying your shopping carts, what products you’ve purchased in the past, and for marketing testing and product recommendations.

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Most browsers are initially set up to accept cookies but allow you to change your browser so that it will not automatically accept cookies. Various browsers have different ways to inform you when a cookie has been sent to you, limit the kinds of cookies that can be placed on your computer and let you delete cookies. Please refer to your browser instructions or help screen to learn more about these functions. Additionally, if you have a Flash player installed on your computer, flash cookies may be stored. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not necessarily remove Flash cookies. The latest versions of many browsers let you control or delete Flash cookies through the browser's settings. If you use an older version of one of these browsers, upgrade to the most recent version, and set it to update automatically. However, if you delete or remove cookies, it is possible that some portions of the site may not function as intended.

How does Scents by Proenza use this information?

Scents by Proenza also uses this information to enhance and personalize your shopping experience online, to communicate with you about orders or to respond to customer service inquiries, confirm sales transactions, marketing and promotional purposes including targeted postal pieces, personalized emails, and to improve the effectiveness of our websites and business activities. You may indicate your contact preferences regarding promotional communications either directly to us online or by phone.

How does Scents by Proenza protect your information?

No data transmission over the Internet is guaranteed to be secure, therefore, any information you share with us is sent at your own risk.

Your personal information is stored behind a secure network and is only accessible by designated staff. We use the services of GoDaddy to process any orders placed. To view GoDaddy's Privacy Policy, click here.

Does Scents by Proenza disclose any personal information to outside parties?

No, Scents by Proenza does not sell, rent, transfer, share, or trade with third parties any personal information. Only in the case of fulfilling an order, when a third-party is involved or providing services on our behalf.

Can I unsubscribe?

Yes. Scents by Proenza honors requests to unsubscribe from receipt of emails, not only for promotional emails that Scents by Proenza sends. Please note that you may continue to receive emails from Scents by Proenza until such requests become effective.

Does scentsbyproenza.com have links to other websites?

You may be linked or directed to other third-party sites while are using our website that are beyond our control, when you click on a link or banner ad. These links and banners may take you to sites of advertisers, sponsors, and co-branding partners. Each of these third parties may have a privacy policy different from ours. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties, nor does it imply the endorsement of these sites from Scents by Proenza.

Contact Information

Questions about our Privacy Policy should be sent to customerservice@scentsbyproenza.com